Gisgraphy is free, and so are the services hosted on services.gisgraphy.com (see Terms And Conditions). Only premium services are not free - we're doing the work for you...It is normal that hosting services and custom installation are not free.
Please consult the about page.
A subscription specifies :
You can test the relevance with the free services. If you want to test the premium services, we suggest you try a small plans with unlimited credits at a small price. The minimum subscription period is one month.
You can renew by clicking the 'Renew' button on your subscription. It will keep the same webservice, API key, and configuration. Subscribe without renew will give you a new API key.
If you always call the server from the same IP(s), and want to protect your service from being called by others, you can restrict the access by specifying some IPs/mask.
Our architecture has high availability and is load balanced. The only limit to the high availability is that we are hosted on 1 site only.
If your subscription is still active, you can not change it online, send us a mail an we will do a quotation based on the new changes and days left. In any case, no money will be refund.
The date starts when payment is done (immediately for PayPal) and will end 30 days after. To simplify things, one month is 30 days.
It means that you have 1 000 credits that are valid for 30 days. Every 30 days the credit count is reset, as long as your subscription is active. Any credits unused at the end of 30 days period are lost and not added to the new period
When the subscriptions starts, you will have 1 000 credits valid for 30 days and every 30 days, the credit count is reset, so you will get (again) 1 000 credits available valid for the next 30 days, and so on.
If your credits are consumed before the end date you can buy new ones - the credit limit will be reset immediately and will be reset every 30 days after the initial subscription date. The end date of your subscription will be shifted to the number of months you've subscribed.
Alerts are reports done by day, It give you informations on the requests that were rejected due to :
Each request increases a 'usage counter per minute'. If this counter is greater than the rate you have subscribed, your request is rejected.
Every minute, the counter is reset. The rate is for incoming requests, not simultaneous requests, you can have more requests simultaneously processed than the rate (in other words, if a request took a long time, you can make new requests even if the previous ones are not complete).
It has to be seen as a limit and not a commitment. Limiting the number of request allow us to size our servers and prevent heavy usage from disturbing other users.
Of course. for each purchase, an invoice is available.
We accept PayPal (or bank transfer with IBAN/BIC in particular case).
With payPal, you get instant access but via bank transfer your subscription will starts when the payment is processed.
If the rate is exceeded or your credits are gone, you will get an 500 HTTP error.
You can have informations on overrated requests and IPs that were not allowed on the alerts page.
We don't charge more than what you have bought. Note that the requests rejected because of rate exceeding doesn't consume a credit...
You have an access to your administration console which is updated in real time.
If you have bought a limited number credits, you can check the number of credits left / consumed. For unlimited, there is no needs to check.
It is simple : one requests -> one credits, Every request processed by the server consumes a credit (except if you have no rights : rate exceeded, IP not allowed, credit over, end date of subscritions, no API key provided, ...).
Note : if you don't specify required parameters, it also consumes one credit.
We can scale to very high number of requests on demand for your needs.
Simply send us an email, we will do a quotation based on your needs. We consider that higher rates than pre-defined ones, impact the other users and we will build dedicated servers / infrastructure (load balanced, SLA, multi site, CDN, ...).